Inter-tel 8622 Manuel d'utilisateur

Model 8622 User GuideInter-Tel 7000

REGULATORY INFORMATIONProduct Disposal InstructionsThis symbol indicates that the product is classified as electrical or electronicequipment and shoul

iii© Inter-Tel (Delaware), Inc. October 2006 printed in U.S.CONTENTS

ivCONTENTS PAGEFeatures Used While on a Call. . . .

vCONTENTS PAGEVOICE MAIL FEATURES . . . . . . . . .

vi

1 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDGetting StartedWELCOMEThe instructions in this user guide are for using theModel

2 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDINTER-TEL PERSONAL COMMUNICATORInter-Tel Personal Communicator is an integra

3 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDABOUT YOUR ENDPOINTThe model 8622 endpoint features include:• Liquid crystal disp

4 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDFeature ButtonsFeature buttons provide quick access to commonly used system

5 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDLiquid Crystal Display (LCD)The Model 8622 has a two-line LCD. When the endpoint

6 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDWhat You See and HearThe model 8622 has many audio and visual signals to ind

7 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDPower RequirementsThe endpoint requires either an individual power supply unit or

8 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDENDPOINT SETUPYour endpoint should be ready to use. If either of the followi

9 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDAdjusting Volume SettingsVolume settings for the following features may be adjust

10 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDListening to Background MusicYou can listen to background music (if enabled

11 Inter-Tel® Model 8622 Endpoint User Guide GETTING STARTEDVOICE MAIL SETUP See Voice Mail Features on page 47 for more information on usin

12 Inter-Tel® Model 8622 Endpoint User GuideGETTINGSTARTEDRecording Your Personal Greeting(s) Your personal greeting* informs callers

13Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESBasic FeaturesBasic features include answering and placing calls, features u

14 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESANSWERING CALLSYour endpoint may be preset to automatically answer interc

15Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESAnswering Waiting CallsIf you receive a call while on another call, you hear

1QUICK REFERENCE GUIDE FORFREQUENTLY USED FEATURESThis guide provides basic instructions for frequently used system features. Referto the user guide f

16 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESPLACING CALLSThe following instructions are for using basic features asso

17Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESPlacing an Off-Hook Voice Announce An Off-Hook Voice Announce (OHVA) connect

18 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESPlacing Outside CallsOutside calls are calls placed to parties outside of

19Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESUsing Speed Dial There are two types of speed dial that you can use to dial

20 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESFEATURES USED WHILE ON A CALLThe following features are primarily used fo

21Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESUsing the Mute FeatureThe Mute feature disables your microphone to prevent o

22 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESTransferring CallsThere are three ways to transfer calls:• Transfer to Ri

23Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESUsing Send to DestinationSend to Destination allows you to send incoming cal

24 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESPlacing Conference CallsYou can place a conference call with subscribers

25Inter-Tel® Model 8622 Endpoint User Guide BASICFEATURESUSING MESSAGESWhen you receive new text or voice mail messages, the Message

2REDIALING A NUMBERTo redial the last number called: Press or .PLACING A CALL ON HOLDWhile on the call, press . To return to the call, press

26 Inter-Tel® Model 8622 Endpoint User GuideBASICFEATURESLeaving and Listening to Voice Mail MessagesUse voice mail to record a me

27 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESAdvanced FeaturesThe Inter-Tel 7000 Network Communications Solution advanced fe

28 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESTo change your status:1. Press or .2. Do one of th

29 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing Reach Me Use Reach Me to route calls to the following (default) destinati

30 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESADVANCED SUBSCRIBER FEATURESAdvanced subscriber features

31 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing Direct Endpoint AccessDirect Endpoint Access allows you to call a subscri

32 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESUsing Personal AssistantPersonal Assistant allows you to

33 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESRecording a Voice MemoYou can use Record-A-Memo to record a voice memo and save

34 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESUsing Group ListenGroup Listen allows you and others to

35 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing the Outbound Communication MenuThe Outbound Communication menu displays w

3USING REACH ME1. Press . 2. Press to scroll through the options.3. Press to accept the Reach Me setting. If you selected FORWARD TO, enter

36 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESUsing Your Call LogYour Call Log is a record of recent m

37 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing Contact ListsThere are four types of contact lists:*• Personal: A directo

38 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESSearching for a ContactYou can search for a contact name

39 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing Inter-Tel Personal Communicator for VoiceInter-Tel Personal Communicator

40 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESThe voice recognition system understands a variety of wo

41 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESTo activate a feature from the voice portal using voice commands:1. If necessar

42 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESINTER-TEL PERSONAL COMMUNICATOR FOR VOICE FLOWCHARTThe f

43 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESHUNT GROUPSYour system may be programmed for hunt groups. A hunt group is a gro

44 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURESRequesting Agent HelpUsing Agent Help, you can request h

45 Inter-Tel® Model 8622 Endpoint User Guide ADVANCEDFEATURESUsing Bridged Line AppearanceBridged Line Appearance (BLA) allows a subscriber’

4LEAVING TEXT MESSAGES1. Do one of the following: • Press . Then press (LEAVE), and then press (STNMSG). • Press . 2. Enter the extension numb

46 Inter-Tel® Model 8622 Endpoint User GuideADVANCEDFEATURES

47Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESVoice Mail FeaturesABOUT VOICE MAILVoice mail is an electronic mailbox tha

48 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESMAILBOX FEATURESSome of the following features may not be enable

49Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESChanging Your Voice Mail PasswordYou can change your voice mail password.

50 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESChanging Your Message EnvelopeWhen you receive a voice mail (or

51Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESUsing Special Delivery OptionsYou can add special delivery options to voic

52 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESScreening CallsYou can screen outside calls that are transferred

53Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESTo set up Remote Messaging for voice mail messages:1. Access your mailbox

54 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESVOICE MAIL FLOWCHART (WITHOUT E-MAIL READER) Record “Greeting”

55Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESE-MAIL READERUsing E-Mail Reader, you can access voice mail, e-mail, and f

5ACCESSING YOUR MAILBOXContact your system administrator for the voice mail number and password. To access your mailbox: Dial the system voice mail nu

56 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESTo enter your e-mail password:1. Access your mailbox as describe

57Inter-Tel® Model 8622 Endpoint User Guide VOICE MAIL FEATURESUsing Main Menu E-Mail Reader CountAfter you set up your E-Mail Reader acc

58 Inter-Tel® Model 8622 Endpoint User GuideVOICE MAILFEATURESVOICE MAIL FLOWCHART (WITH E-MAIL READER) Record “Greeting”“Prim

59 Inter-Tel® Model 8622 User Guide TROUBLESHOOTING TOOLSTroubleshooting ToolsThis section includes information to help solve problems t

60 Inter-Tel® Model 8622 User GuideTROUBLESHOOTING TOOLSTROUBLESHOOTING TIPSThe table below includes tips for endpoin

61 Inter-Tel® Model 8622 User Guide TROUBLESHOOTING TOOLSI am unable to see my Inter-Tel Personal Communicator toolbar(s) in Microsoft®

62 Inter-Tel® Model 8622 User GuideTROUBLESHOOTING TOOLSI get the following error message: The system licensing is no

63 Inter-Tel® Model 8622 User Guide TROUBLESHOOTING TOOLSTROUBLESHOOTING TIPS – VOICE MAIL FEATURESPROBLEM SOLUTIONI cannot use one or m

64 Inter-Tel® Model 8622 User GuideTROUBLESHOOTING TOOLSDEFAULT ACCESS CODESThe following are default system access c

65 Inter-Tel® Model 8622 User Guide TROUBLESHOOTING TOOLSFEATURE CODESThe following are default system feature codes and may be changed

6FEATURE CODESPress before entering the feature code.FEATURE NAME CODE FEATURE NAME CODEAgent Help Request 84 Last Call Return 69Agent Help Reject 6

66 Inter-Tel® Model 8622 User GuideTROUBLESHOOTING TOOLSContacts – Personal 303Contacts – Search 301Direct Account Ac

67 Inter-Tel® Model 8622 User Guide TROUBLESHOOTING TOOLSQueue (Callback) Request 44Reach Me – At My Desk 561Reach Me – Browse 560Reach

68 Inter-Tel® Model 8622 User GuideTROUBLESHOOTING TOOLS

69 Inter-Tel® Model 8622 Endpoint User Guide Index AAccess codes 64Accessing your mailbox 48Activation code 8Adding a party to conf

70 Inter-Tel® Model 8622 Endpoint User GuideCompany contact list 37Conference callsdropping out of 24hold, placing on 24party, a

71 Inter-Tel® Model 8622 Endpoint User Guide HHandset 3jack 6off-hook 6on-hook 6volume, adjusting 9Headsetjack 6using 10vol

72 Inter-Tel® Model 8622 Endpoint User GuideRemote Messaging, programming 52Remote Survivability 62Ring tones, changing 9Ringer

73 Inter-Tel® Model 8622 Endpoint User Guide Voice memo, recording 33Volume Control button 3Volume, adjustingbackground music 9hand

74 Inter-Tel® Model 8622 Endpoint User Guide

NOTICEThis user guide is released by Inter-Tel, Inc. and provides information necessary to usethe Model 8622 endpoint. The guide contents, which refle

Part No. 590.8005Issue 1, October 2006A6:1/9115A